Wednesday, November 15, 2017

Firefox Update Breaks Smart View Links (On-Premise + Cloud)

Mozilla has just released a new version of their browser: Firefox 57 “Quantum”. The new release is promised to be even faster than before, but there is one downside as well; it disables extensions that haven’t been implemented with the new WebExtensions technology. The extension installed by Oracle Smart View is among the "legacy" extensions that can't be used with the latest Firefox version.

This means that the "Open in Smart View" links in HFM, Planning, PBCS and FCCS will cease to work in latest Firefox because they rely on the old extension.

Open in Smart View (HFM)

Open in Smart View (PBCS)

Oracle has published the following statement in the latest Smart View readme file and also in the monthly notes for the EPM Cloud Services.

Future releases of Mozilla Firefox will be phasing out support for XUL-based add-ons such as Smart View. Starting in mid-November 2017, only add-ons and extensions built with new web extension technology will work in Firefox. Therefore, Smart View only supports Firefox versions up to ESR 52.4.1. If you want to continue using Firefox with Smart View, do not upgrade your Firefox browser. If your Firefox browser is set to automatically install updates, Oracle recommends changing the setting to “Check for updates, but let me choose whether to install them.” See the Firefox help for instructions on changing this setting.

I have not heard any official statements yet, but I hope that Oracle will update the Smart View extension to work with the latest version soon. Meanwhile your best option is to use the less frequently updated Firefox ESR version as Oracle recommends.


  1. Hello Henri - Is there any update on this? Just wondering if Oracle has announced a version of smartview that will be using new web extension technology.

    1. The latest Smart View (version from December 2017) still includes the old XUL add-on. I have not received any updates from Oracle about this matter yet so unfortunately you need to stay on Firefox 52.4.1 for now.

  2. This is crazy - just found out about this bomb last night and scrambled to get my user community fixed across the globe. Great job Oracle way to still use advanced tech out there.. :) Get your customers a fix already this is madness.